``Integrity, trust, fairness and honesty are the basics that guide our strategies``

We voluntarily follow the Code of Conduct outlined by the Aditya Birla Group. The Code of Conduct, which incorporates the Business Principles, is our central guidance document for norms of behavior.

Under our Governance system we consider employees, suppliers, community, and our creditors as our stakeholders, and their legal rights are protected and treated with care.

Grievance Redressal Mechanisms

We recognize that a grievance redressal mechanism contributes to effective management and strengthening of the stakeholder engagement.Our redressal mechanism against violations of the code is simple and allows all employees to report any misconduct to the business head of the organization while maintaining full confidentiality.

We have structured the Employee Grievance Handling mechanism wherein the employee submits his complaint in writing to the Section Head for discussion, if the Section Head is not in a position to resolve the issue the complaint is forwarded to the Personnel Head. The Personnel Head makes every effort to resolve the complaint and if necessary the Personnel Head along with the union discuss and resolve the complaints. In case if the grievance is still not resolved, the complaint is submitted to the Top Management and is resolved. If the complaint is still not addressed, the complaint is resolved through the dispute settlement mechanism of our group Industrial Relations.

We also have a grievance handling mechanism for dealing with grievances from the community. Local community can address their problems to the Personnel Manager; the grievance is then assessed through meetings with the aggrieved party and the community to resolve the same. If the stakeholder is not satisfied, he/she may escalate it further to the Senior Management who will respond through a process of consultation and discussion.

We are in the process of deploying a more robust stakeholder grievance mechanism that can be extended to all stakeholders. We aim to deploy the same in next year. There were no grievances filed related to environment, social, labour and human rights during the reporting year.

Whistle Blower

We have also formulated a whistle blower policy to encourage all employees to fearlessly raise in case they spot any violation of “ABG Values” and “Code of Conduct”, misuse of company’s property, mismanagement or wrongful conduct prevailing in the company. The policy ensures that the whistle blower’s identity is protected.

Things that the Whistle Blower can notify

  • Violation of any law or regulations
  • Corruption, bribery, theft, fraud, coercion and willful omission
  • Conflict of interest
  • Procurement frauds
  • Mismanagement, Gross wastage
  • Manipulation of Company data
  • Stealing cash/company assets; leaking confidential information
  • Unofficial use of Company’s material/human assets
  • Activities violating Company policies
  • Danger to public health and safety
  • Abuse of authority, Discrimination
Click to Download: ABG-Textile Business Supplier Code